The newly introduced Virtual Queue system has been reportedly plagued by ‘fake’ identification cards produced by pilgrims and the multiple bookings made either by themselves or by their agents ever since the reopening of the temple for the Makaravilakku festival on Friday afternoon.
Due to lack of clarity in the documents produced by pilgrims, the police got into tough situation at the entrance of the `Virtual Queue’ near the Valiyanadappanthal and at Marakkoottom for verifying the online registration slips and photo identity cards. Moreover, the heavy rush of pilgrims witnessed at Sabarimala during the past two days was another hindrance to the police efforts to verify the genuineness of the documents produced before them by pilgrims. There was heavy rush for entering into the Virtual Queue too on Saturday and Sunday and the police had to physically prevent the pilgrims who tried to infiltrate into the queue.
It is reported that travel agents and tour operators from all states were misusing the Virtual Queue system by making multiple entries.
The Virtual Queue facilitates a smooth holy darshan to as many as 16,000 pilgrims (1000 pilgrims an hour) every day, and bookings for the entire Makaravilakku festival has already been completed.
The ADGP Mr Chandrasekharan said that Police was exploring the possibility of taking the fingerprints of those pilgrims registering their name online for holy darshan at Sabarimala through the Virtual Queue system from the next ‘mandalam season’ onwards. This would effectively check chances of multiple bookings by the same person and control mis-use of queue system.
The Virtual Queue facilitates a smooth holy darshan to as many as 16,000 pilgrims (1000 pilgrims an hour) every day, and bookings for the entire Makaravilakku festival has already been completed, police said.